Skip Nav

Select Your Location

CLOSING YOUR ACCOUNT

If you are ready to move out, please complete the following steps:

  1. Email [email protected] your intended move-out date.
    1. If anything changes, please let our staff know via email.
  2. On the day of your move-out, take pictures of the empty unit which include images of the unit number and space and send to [email protected].
    1. The subject of your email should be your name, your unit number, and the location you store with.
    2. Ensure that the unit is empty of all personal belongings and trash. There are brooms available throughout the facility to clean your space.
    3. Once you cleaned your unit out, put the smart lock on the door of your unit and lock it.
  3. Once receiving pictures of the empty unit, we will complete the move-out through our system and perform a site audit to ensure the space is no longer occupied.

*** As a reminder, we rent on a month-to-month basis and if you are in the unit on the first of the month then rent is due. We do not prorate move-outs.