CLOSING YOUR ACCOUNT
If you are ready to move out, please complete the following steps:
- Email [email protected] your intended move-out date.
- If anything changes, please let our staff know via email.
- On the day of your move-out, take pictures of the empty unit which include images of the unit number and space and send to [email protected].
- The subject of your email should be your name, your unit number, and the location you store with.
- Ensure that the unit is empty of all personal belongings and trash. There are brooms available throughout the facility to clean your space.
- Once receiving pictures of the empty unit, we will complete the move-out through our system and perform a site audit to ensure the space is no longer occupied.
*** As a reminder, we rent on a month-to-month basis and if you are in the unit on the first of the month then rent is due. We do not prorate move-outs.